eCommerceNews Asia - Technology news for digital commerce decision-makers

All stories - Page 3

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Wolt expands tailored ad service to aid partner growth
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cx
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martech
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advertising
Wolt enhances partner growth by launching its dedicated ad service, Wolt Ads, offering tailored strategies for both small independent businesses and international brands.
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Dreame Technology wins pivotal recognition for innovative robot vacuum
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smart robot
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r&d
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frost & sullivan
Dreame Technology has been acknowledged for inventing the world's first robot vacuum with a Robotic Flex Arm, enhancing edge cleaning efficiency.
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Singapore's TDCX named amongst Outsource Accelerator's top 20
Last month
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ai
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customer service
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singapore
Singapore's TDCX has been ranked amongst the top 20 in the global Outsource Accelerator 500, the only Southeast Asian BPO to achieve the recognition.
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Australia sees 45% gap in perceived customer engagement
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martech
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cx
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cdp
Twilio's 2024 report unveils a 45% perception gap in customer experience between Australian businesses and their consumers.
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Retail & CPG sectors underestimate AI's role in demand volatility
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bi
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big data
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data analytics
Global retailers and CPG companies underestimate AI's potential in tackling consumer demand volatility, according to a study by RELEX Solutions. The AI adoption ranked only fifth in strategic plans.
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Evestico expands fulfilment network to top 10 global e-commerce markets
Last month
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canada
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south korea
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japan
Evestico significantly boosts its Trusted Fulfilment Partner network, reaching all Top 10 global e-commerce markets, offering international businesses streamlined operations.
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Adyen report unveils Singapore's evolving fintech landscape
Last month
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fintech
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digital transformation
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adyen
Adyen's 2024 Retail Report reveals swift adoption of cashless transactions in Singapore, with 31% ditching wallets and 47% comfortable with QR codes.
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Giga! boosts app accessibility for Singapore's disabled community
Last month
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app development
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mobility
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digitisation
StarHub's Giga! enhances digital inclusivity for People with Disabilities (PWDs) in Singapore through new, integrated accessibility features and continued free service, endorsing the Digital for Life initiative.
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ANZ manufacturers boost efficiency with ERP & MOM systems
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big data
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it in manufacturing
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bi
Manufacturers across Australasian are embracing SYSPRO to bolster operational efficiencies amid challenging times.
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Japanese SMBs see AI benefits but fret over security
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edutech
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firewall
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cloud services
Japanese SMBs express optimism about AI's potential to improve operational efficiency, according to Barracuda Networks.
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Brands struggling with first-party data strategies
Last month
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cx
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martech
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cdp
A new study reveals major shortcomings in brands' first-party data strategies, limiting customer experience personalisation amid evolving privacy norms.
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Thoughtworks report reveals AI's impact on software development
Last month
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ai
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thoughtworks
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development
Thoughtworks' latest Tech Radar report outlines the transformative impact of generative AI on software development, emphasising how new AI tools can enhance engineering outcomes across the software lifecycle.
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New report shows need for online marketplace evolution
Last month
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ai
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online shopping
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revenue
Sellers' Expectations towards Marketplaces 2024 report offers insights into e-seller trends and expectations, highlighting the need for greater AI adoption.
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Loyalty, data and “The Golden Rule” behind customer success
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martech
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cdp
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ethics
Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.
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Raphael Bres returns to Tradeshift, set to harness AI in fintech
Last month
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microsoft
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martech
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cdp
Raphael Bres is set to harness AI to revolutionise Tradeshift's finance function after he rejoins the B2B e-commerce, fintech platform, amid company restructuring and growth.
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Singapore's digital divide: Wealth impact on tech use
Last month
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smart cities
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digital divide
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yahoo
Study reveals 84% of Singaporeans heavily utilise mobile apps and digital services, but disparities exist among demographics.
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Singapore marketers predict shift towards social media retail in 2024
Last month
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martech
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cdp
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ai
HubSpot's study reveals 9 out of 10 Singaporean social media marketers predict a rise in direct-to-consumer sales on social media platforms in 2024, highlighting the shift towards social media as a primary retail channel.
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Four-day week could become standard by 2029 – report
Last month
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productivity
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singapore
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fwa
One third of Singapore's workforce predicts a four-day work week to be standard by 2029, according to a recent survey.
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GitHub boosts security & power with new Actions enhancements
Last month
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microsoft
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firewall
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network security
GitHub advances its AI-driven platform with key security and power enhancements for GitHub Actions, including Azure private networking and GPU-hosted runners for machine learning.
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Unpacking AI-powered marketing with good versus poor quality data
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cx
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martech
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creative technologies
Quality of data drives successful AI-powered marketing, affecting user experience and future engagements, underscoring the need for robust, detailed consumer profiles.
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Commercetools recognises 65% ARR growth, credits B2B expansion
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commerce systems
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martech
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cartech
Commercetools sees 65% growth in ARR, attributing success to B2B expansion including prominent partnerships with Fortune 500 companies like Volkswagen and BMW.
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Coveo unveils new GenAI tools to enhance digital experience journeys
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martech
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cdp
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ai
Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.
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FourKites uses Clari's AI for optimised operations & customer success
Last month
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digital transformation
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ai
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supply chain & logistics
Supply chain tech company, FourKites, maximises its revenue process and boosts operational efficiency through the adoption of AI-powered Clari's revenue platform.
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Sealskinz boosts sales & VAT automation with BPA Platform
Last month
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commerce systems
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martech
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inventory management systems
Sealskinz, a UK-based accessories brand, upgrades operations with the BPA platform, achieving 90% automation in order management and easier VAT extraction from bonded goods.